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SHIPPING

Standard shipping for orders in the UK are shipped via Royal Mail First Class or Recorded Mail. In line with the Royal Mail delivery aims for the UK, we aim to have your parcel arrive within 3 working days. 

International orders are shipped via International Signed For, International Tracked and Signed or, First Class International Mail where applicable. 

In line with the Royal Mail delivery aims for Western Europe, eg France,  we aim to have your parcel arrive within 3 - 5 working days.

In line with the Royal Mail delivery aims for the Rest of the World, eg USA, we aim to have your parcel arrive within 5 - 7 working days. 

Once your parcel has been posted, we will email you a tracking number that lets you check the status of a your parcel. 


SHIPPING COSTS

Shipping prices will vary depending on your country and the size of your order. The easiest way to determine your shipping cost is to add the items to your cart, select your country, and press the “update total” button. If you cannot add your country, get in touch and we will arrange delivery.

*Please note: Orders shipped outside of the UK may be subject to customs duties and fees levied by the destination country.


ONLINE SECURITY

This store uses Stripe for payments,  Creativity and Noise does not store any sensitive credit card information, we leave that to the experts at Stripe. For more information on the Stripe's security system, click here. For more information on Stripes Privacy Policy, click here


PAYMENT

We gladly accept major credit cards such as Visa, MasterCard, American Express or direct payments, all through Stripe.


RETURNS AND EXCHANGES

Our goal is 100% customer satisfaction. In general, unworn items can be exchanged within 15 days of delivery. Please include a copy of the packing slip that was sent with your original purchase. If a product is defective, it may be exchanged for a new product which will be shipped to you at no additional charge. If you have further questions please contact us.

Returns should be mailed to:

Creativity And Noise, C5C DAMSEL HOUSE, ARTIST VILLAGE BROCKLEY, LONDON SE4 2 DP

If you have any other queries about Creativity And Noise or AfriCAN, please use the contact form or email info[at]creativityandnoise[dot]com.